Tanie loty Warszawa–Chopin - Billund od 190 zł | (WAW - BLL) - KAYAK (2023)

Minusy: "The touch screen did not work properly"

Plusy: "Boarding was efficient and the crew were nice."

Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Plusy: "The crew was professional & friendly"

Minusy: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Minusy: "Flight got cancelled"

Plusy: "Food and service"

Minusy: "Working wifi would be good. Better A/C. More comfortable seats"

Plusy: "Slow service."

Minusy: "Better communication!"

Plusy: "Friendly crew, upgraded seat was worthwhile"

Minusy: "More snacks in between meals,"

Minusy: "Head support for 6 feet plus people on seats would be good"

Plusy: "Good beverage service."

Minusy: "Over an hour delayj for departure."

Plusy: "Nothing!"

Minusy: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Minusy: "Flight cancelled"

Plusy: "The crew were really helpful with people who had tight connections because of the delayed flight"

Minusy: "I wish they had WiFi"

Plusy: "Crew was nice and efficient"

Minusy: "Economy seats don’t recline enough."

Plusy: "Quick flight"

Plusy: "Friendly and efficient crew. Flights were on time if not even early."

Minusy: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Minusy: "Not enough leg room"

Plusy: "Gaps between seats are very narrow."

Minusy: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plusy: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Plusy: "Good flight, arriving well on time."

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"

Minusy: "Nothing to say"

Plusy: "Snooth and efficiënt with a KLM service"

Minusy: "No entertainment"

Plusy: "Good entertainment options. Nice flight attendants"

Minusy: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plusy: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."

Minusy: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plusy: "Szeroki wybor"

Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"

Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Professional crew. Good boarding."

Minusy: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Plusy: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plusy: "Great service"

Plusy: "Booked extra room seat which gave me good room for seating"

Plusy: "On time"

Plusy: "The food service was good and the flight attendants were friendly."

Minusy: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Plusy: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Comfortable seats. Warm plane with happy staff."

Minusy: "Maybe a second sandwich option for food, not everyone likes cheese."

Minusy: "They stole my money"

Plusy: "Nice seats, comfortable."

Minusy: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Plusy: "The flight attendants could not do enough for you."

Minusy: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Plusy: "The flight was great."

Plusy: "Got to Amsterdam on time and everything was great including the staff"

Plusy: "Flight was on time and quick and comfortable"

Plusy: "Flight was delayed for three hours and was a very stressful flight"

Minusy: "Flight was not on time and got to destination very very late pier management of aircrafts"

Plusy: "Nice crew"

Minusy: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."

Plusy: "Friendly crew"

Minusy: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Plusy: "Crew was ok, food and drinks was enough for 1,30 hour flight."

Minusy: "I really expected more from Austrian airlines."

Plusy: "Amazing crew"

Minusy: "WIFI"

Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"

Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"

Plusy: "Awful airline. Will never get tickets through you again."

Minusy: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Plusy: "Food and workers were great"

Plusy: "Staff and the service"

Minusy: "Dinner was so bad"

Plusy: "The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows."

Minusy: "Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!"

Plusy: "New dream-liner from Wew to ORD"

Minusy: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Plusy: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."

Minusy: "Seat wasn't the best, quite hard on the middle back."

Plusy: "Fligth attemdance atention"

Minusy: "Delay in the departure (40 min)"

Plusy: "Timely departure and pleasant staff on board"

Minusy: "It was cold during the flight,"

Plusy: "Excellent on all measures. I will definitely try to fly Austrian Air again!"

Plusy: "On time take off"

Minusy: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"

Plusy: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."

Minusy: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Minusy: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Plusy: "nothing."

Minusy: "more than one hour delay, crew didn't arrange anything for passengers who had to catch a connecting flight in a short time. And according to other passengers, Austrian's flights are always late for at least 30-45 minutes since recent years."

Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plusy: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."

Minusy: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."

Minusy: "Can’t like it if you missed it!!"

Plusy: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."

Minusy: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."

Plusy: "I liked that the plane eventually came..."

Minusy: "That the plane was an hour late..."

Minusy: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Plusy: "The whole flight was very nice"

Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."

Minusy: "Seat backs were rock solid without use of a personal pillow."

Plusy: "all was good"

Plusy: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"

Minusy: "Hot tee was only offered after hot meal service not before."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Very comfortable aircraft"

Plusy: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Plusy: "Seating like every other airline in economy. There was NO baggage charge for economy and the drink trolley offered wine and beer, at no cost, on our 1.5 hour flight."

Plusy: "Wonderful flight attendant. (I think his name was Stephen?)"

Minusy: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Plusy: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Plusy: "easy boarding"

Minusy: "bad seating. you previously provided a comfort kit but discontinued it."

Minusy: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Plusy: "The crew were very kind. The food was good."

Minusy: "The space between the seats is very narrow and there is no entertainment."

Plusy: "Emergency exit row leg room. Good stuff."

Minusy: "Flight time, slightly delayed departure."

Minusy: "Complete lack of information and abrupt staff when flight was delayed"

Plusy: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."

Minusy: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Minusy: "Flight from Budapest to Vienna was too hot and the AC was not working properly."

Plusy: "All"

Plusy: "Na"

Minusy: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."

Minusy: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

Plusy: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."

Minusy: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Plusy: "Service was spectacular. The United crew was awesome."

Plusy: "Excellent personnel. Will use Austrian Airlines again!"

Minusy: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."

Plusy: "The flight was on time and the crew were very friendly."

Plusy: "No problems."

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."

Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Plusy: "The aircraft was barely half full."

Minusy: "Delay due to fog at LHR, but this is not the fault of the airline"

Plusy: "Good enough."

Minusy: "Improve quality of on board announcements."

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Free entertainment, excellent food"

Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "We landed safely. I like the A380."

Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plusy: "Ogólnie ok"

Minusy: "Boarding"

Plusy: "Obsługa"

Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"

Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"

Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"

Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."

Minusy: "Wygodniejsze fotele"

Plusy: "Everyone on this flight from the crew to all were awesome, exactly what you hope for when traveling internationally"

Minusy: "My bags did not make it to Copenhagen...again! So disppointed and completely put out by this inconvenience"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"

Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "On time, onwith excellent care by staff"

Minusy: "The long walk on the airport for connecting flight"

Plusy: "Clean new Airbus 380. Nice crew"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The food was excellent."

Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Timeliness of fligyts"

Plusy: "Very pleasant crew."

Minusy: "No complaints"

Plusy: "The food selection and quantity were wonderful! The crew and movie selection were great!"

Minusy: "My seat storage pocket was broken and I was unable to store items in it."

Plusy: "Arrived safely."

Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Minusy: "flight Frankfurt to Houston: 2 hours delay in Frankfurt, 1 suitcase lost and Lufthansa doesn't know where it is"

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Minusy: "Flight was delayed."

Minusy: "Very crowded."

Minusy: "Opóźnienie lotu"

Minusy: "I was waiting over 1 hr for my l"

Plusy: "Obsługa i jedzenie"

Minusy: "Nic"

Minusy: "delayed boarding then waited three hours after we boarded for deicing. The piolet and crew did not update us. Made the flight very long."

Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"

Minusy: "Źle działające monitory"

Minusy: "Only serving beef as meal in economy was not great. A choice would be better."

Plusy: "Jet was a CRJ900 and was very comfortable. Had to check baggage before entering plane but worked out well and helped with the boarding."

Minusy: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"

Minusy: "Could not have been better"

Plusy: "Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight)."

Minusy: "Super critical, the plugs are really difficult to use."

Plusy: "Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?"

Minusy: "Mildly annoying advertisements for the in- flight shopping during the movies and overhead"

Plusy: "The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door."

Minusy: "We were late and my impression is that the crew is not well organized and costed the delay."

Minusy: "The flight was over 2 hours late leaving Copenhagen, and then we sat at the gate while they unloaded bags to find the luggage of some passengers who decided not to be on that flight. Then it was total chaos at O'Hare. Very few SAS ticket agents who were not prepared to deal with the many passengers who had missed connections. We spent the night on hard chairs in the airport when we could have been re-booked on a flight out that night if they had been at all organized and efficient."

Minusy: "SAS is a train wreck. everything they told us was misinformation from the first delay (there were 5 delays, one each hour, before they cancelled) The whole time they would not allow ticket changes while we watched available flights take off for 5 hours. We had no say in the rebooking - they just said wait you will get an email. The SAS workers need to be trained - how about putting up a sign that says "this line for parking vouchers ony'ly" when 300 people are lined up for assistance."

Plusy: "On time and clean airline."

Minusy: "Not helpful with stroller. Wanted us to sign off that they were not responsible for if stroller broke while handling it. Insane. They said it “might “ to big even though they didn’t know what measurements would be too big. We’ve flown for the last 3 years with this stroller but different airlines and never heard of such thing. (Since it’s the smallest city mini double stroller there is and folds flat- super small!) first time we flew SAS all. We didn’t sign anything and gate checked it and all was fine but some incompetent crew at check in. Not very helpful finding seats with all four of us. Put us in different rows. Could work on their customer service for sure."

Minusy: "Delay and poor information. Staff confused at check in..."

Plusy: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"

Minusy: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"

Plusy: "Flight left on time, the plane was clean and comfortable, but the staff could do with some additional training."

Minusy: "They did not serve coffee in our table, the cabin crew were abrupt, almost rude, and in my opinion they can do better."

Plusy: "Nice staff, comfortable."

Minusy: "Not sure why they only have like 20 movies, most of which are not good. Delta has hundreds of movies to choose from. Old and new. When entertainment is included in the high price of these long haul trips, it helps to have a semi-decent selection."

Minusy: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"

Plusy: "Terrible"

Minusy: "Everything"

Minusy: "Only one free soda. Beer and wine for a fee."

Plusy: "The food and service were great!"

Minusy: "Delay, no place to sit and wait"

Minusy: "On the flight Copenhagen to WAW only one cup of water per passenger..?????....."

Minusy: "I took this flight to have a short layer over, only 40 minutes. This was a connecting flight departed from Newark and was a connecting flight for many people coming from Thailand. I almost missed this flight due to highly backed up passport control. If SAS was running so many international flights, they should have shifted the layer over, since many people were taking connecting flights for Oslo to Manchester. No food, there should have at least been a snack or at a minimum offered water."

Plusy: "Food, staff and video access was excellent."

Minusy: "The seating was very uncomfortable and cramped!!"

Plusy: "I liked that we landed."

Minusy: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."

Minusy: "On time, efficient, friendly staff"

Plusy: "Smoothest landing I've ever experienced."

Minusy: "I missed the refreshments, if any were served at all. Granted I was tired and probably dosed off during that part of the flight."

Plusy: "N/A"

Minusy: "No food service whatsoever. Not even a bag of pretzels or peanuts. You have to pay for soft drinks. Really? A can of soda costs less than 50 cents. Bathrooms were not cleaned at all. Soap dispenser was empty for the entire duration of the flight. No entertainment."

Minusy: "Cheap airline, entertainment system failure, paying for soft drinks?????? Food was an absolute disaster on one flight and no food service at all on the second flight. Abysmal service on both legs. Call for further details."

Plusy: "Quick flight"

Minusy: "1 hour delays and 70 euro bag fee"

Minusy: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."

Minusy: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Plusy: "Super Ontime"

Plusy: "The food"

Minusy: "Missed connection was re-routed by United directly to FRA"

Minusy: "I tried to change the return date, as my work schedule changed. And I was told it would cost me $1300. So I had to buy a whole new ticket and ended up not using my ticket bought on Kayak at all. Shame."

Plusy: "Scandinavian Airlines was good to work with in person to fix issues."

Minusy: "This was a connecting flight that was swapped to go to Newark instead of DC due to unforeseeable delays in DC. Not bad in and of itself but they only gave me a few hours notice that my flight was changed (email sent at 1 AM on a 7 AM flight) and I lost my already paid for upgrade to premium economy. They couldn't find any record of me having purchased an upgrade when I went to check in on my 5+ hour flight."

Minusy: "I have already answered this question. Enough."

Minusy: "In-flight entertainment did not work, veggie meal I ordered was not there, and when I asked if I could have one of the extra business class meals, I was told no. I further asked if I could just have some chips from the snack basket and that was met with a death glare from the female flight attendant. All in all, the flight attendants were rude and unwilling to accept any ownership in the poor conditions of this 9 hour flight."

Plusy: "Clean plane, decent food"

Plusy: "I liked the movie quality and overall order of the stuff and the flight."

Minusy: "Since when do I have to pay for wine? :( Also, too few movie choices."

Minusy: "Terrible service and they lost my sons car seat. Ruining my whole vacation here since we can't drive anywhere."

Plusy: "The leg room. The great service and attitude."

Minusy: "The food... needs to be improved, even if it means charging a fee."

Plusy: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."

Minusy: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."

Plusy: "The crew was friendly."

Minusy: "The crew forgot to start serving the final meal until 40 minutes before we landed which resulted in them nearly throwing food at people so that they could quickly get through the plane and sit again before descent. I was not able to choose my seat and was seated in the back of the plane. Consequently this meant that every parent on the plane with two-year-olds decided that the best place to let them stretch their little legs was back by me. I work with small children so I understand that when they reach that age all they want to do is kick and punch, but I didn't want to end my vacation by having half a dozen two-year-olds punch my leg or try to crawl under my chair as they wandered nearby. I still have bruises."

Plusy: "Staff seemed nice. Boarding didn't take too long even when I was selected for a random check."

Minusy: "The air conditioning didn't go on until take off. There were no options for food. All alcoholic beverages were not complementary and priced too high. I got sick after eating the meal that was provided. i reserved a seat but at check in the computer assigned me a different seat number. I was flying with a family member and instead of sitting next to them I had to sit next to a stranger."

Plusy: "Everything. The service was great, plane was comfortable and the ride was easy. I will try to only fly SAS from now on"

Plusy: "Lots of movie to chose from. Chicken Curry was tasty."

Minusy: "The person in front of me put the seat back so far that I had almost no room to get up—then glared at me when I had to pull on the seat back to get out."

Plusy: "It got me from a to b"

Minusy: "No food service on a four hour flight that departed at 11am. Except soggy sandwiches for purchase. I recommend taking your own food. Plane not very clean."

Minusy: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Plusy: "Crew are the best!"

Plusy: "Great and friendly crew"

Minusy: "In-flight system had some problems and seats seemed a bit uncomfortable"

Minusy: "Staff Curtsy and overall gestures!!"

Minusy: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Plusy: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."

Minusy: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Plusy: "Nothing"

Minusy: "Everything"

Minusy: "New variety of food"

Minusy: "Crew on the ground was very rude"

Minusy: "Plane is old and entertainment facilities are no longer appropriate"

Plusy: "The crew was nice and the seat comfortable."

Minusy: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Minusy: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Plusy: "On time, no hassle."

Plusy: "W porzadku"

Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Food"

Minusy: "Entertainment"

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"

Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."

Minusy: "Punktualność"

Plusy: "The crew was helpful and accommodating"

Minusy: "The flight was delayed, missed connection, and lost baggage. Subpar."

Plusy: "Very little"

Minusy: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Plusy: "Lot"

Minusy: "Nic"

Plusy: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."

Minusy: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plusy: "Everything. crew friendly and food/drinks the best"

Minusy: "Nothing...all was wonderful"

Minusy: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Plusy: "Service and crew are great"

Minusy: "Seats"

Plusy: "Nothing"

Minusy: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Minusy: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Plusy: "Very quiet"

Minusy: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Plusy: "Food, service, comfort"

Plusy: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"

Minusy: "Nothing to like"

Plusy: "Personnel"

Minusy: "Nothing"

Plusy: "Everything!"

Plusy: "I liked the crew, they were professional and tried their best"

Minusy: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Plusy: "The cabin crew was very good!"

Minusy: "The economy premium seats are very uncomfortable"

Plusy: "Flight attendant was very nice."

Minusy: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Minusy: "The flight was late, real late."

Plusy: "Easy, fast, comfortable, no hassles"

Plusy: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Plusy: "I would like to come on time each trip because I got two late time before with airfrance"

Minusy: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plusy: "Short & easy flight"

Minusy: "All ok"

Minusy: "There were not noodle soup ready this time."

Plusy: "Całokształt lotu."

Minusy: "Nic takiego nie było."

Minusy: "The air France flight was overbooked and we had been in standby until the last minute"

Minusy: "Opóźnienie"

Plusy: "Always like Air France. They are in tune with keeping the traveler updated."

Minusy: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Plusy: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."

Minusy: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Plusy: "Food, drinks, and general service on board were all very nice"

Minusy: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Plusy: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."

Minusy: "delayed flight, hot overall plane, personal TV malfunctioned a lot"

Plusy: "quick flight 10 min ahead schedule"

Plusy: "Food and service"

Minusy: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"