La atencion miy buena. Todo bien. El desayuno no me gustó
El personal de tierra donde dejas el equipaje era leeento y desagradable , más que en cualquier otra aerolínea que haya usado, y uso unas cuantas al año. El avión era muy viejo con equipamiento obsoleto, no repetiría si tuviese otra opción.
Se demoró más de la cuenta, adentro del avión era un caos. No estuvo buena la ida a Sao Paulo, la vuelta muy bien
Recomiendo
Retraso de más de tres horas. No información en absoluto. Pérdida de conexión en Estambul por retraso. Arreglo de otro vuelo sin posibilidad de elección en absoluto. Burocracia eterna para conseguir hotel. Un desastre la forma en la que el personal se relaciona con los pasajeros. Lamentable
Ventajas: "Todo mal"
Desventajas: "Cancelaron el vuelo anterior y perdí este. Un desastre de atención"
Desventajas: "Cancelaron el vuelo 15 minutos antes de embarcar. 2 horas para rebooking. 2 horas para que enviaran un autobus para llevarnos a un hotel. 2 horas esperando en el bus. Decidí quedarme en el aerpuerto esperando el nuevo vielo ( 6 HORAS). NUNCA MAS CON TURKISH AIRLINES"
Ventajas: "Trato excelente, buen servicio en cada aerolínea. Cubrieron mi alimentación y no tuve retraso alguno. Los 3 vuelos conectaron bien."
Ventajas: "La tripulacin fue amable. Los asientos comodos. El servicio de comida fue bueno!"
Desventajas: "No atrase los vuelos y personal más competentes, mejor preparados y más amables. Hicieron todo lo más lento posible! Una vergüenza"
Ventajas: "La puntualidad"
Ventajas: "La comida, puntualidad, atención del personal"
Desventajas: "Todo estuvo bien"
Ventajas: "El entretenimiento de a bordo"
Desventajas: "Tripulacion poco cordial. Comida mediocre"
Ventajas: "El entretenimiento"
Desventajas: "Las butacas son cada vez más chicas y el espacio entre asientos es una broma"
Ventajas: "Aeronave moderna"
Desventajas: "Falta de comunicación para embarque Demora para embarque Demora para salida del vuelo Desorganización en asignación de asientos de otros pasajeros lo que causó discusiones Tripulación podría hacer resuelto ágilmente para evitar molestos a los demás pasajeros Falta de cordialidad de la tripulación al mediar y buscar resolver el conflicto que ellos mismos generaron Cambiando a una persona de asiento y ocupando el de alquien más que no quería cederlo"
Ventajas: "Me gustó que los espacios de los sillones, están a una distancia prudente del siguiente pasajero, porque hay aviones que están muy pegados."
Desventajas: "Apreciaría recibir en el correo información o recordatorio para el check in"
Ventajas: "Cuando estaba abordando la señorita que chequea los boletos me empezó a preguntar que donde había estado antes que si tenia boleto de vuelta que le enseñara y que yo sepa ella no es de migración me hizo esperar me abordó se último y nunca me entere cual fue el problema es una pésima actitud de la empleada de la aerolínea"
Desventajas: "Deben mejorar el abordaje"
Desventajas: "Mejorar limpieza en las mesas del avión."
Desventajas: "Aún estoy en Estambul esperando 24h a mi vuelo porque perdí mi conexión por el retraso en Buenos Aires"
Ventajas: "El vuelo tuvo que regresar a Buenos Aires por mal tiempo después de 2 horas volando. A pesar de pedir que me desembarcaran en Buenos Aires porque sabía que iba a perder mi conexión en Estambul a colombo no quisieron. Tuve que continuar viaje y ahora estoy esperando 24 h en Estambul al próximo vuelo a colombo. Inaceptable"
Desventajas: "La tripulación es muy brusca, no informan y tratan mal a los pasajeros. La línea aérea no intentó ganar tiempo para facilitar a los pasajeros que pudieran hacer sus conexiones. Horrible"
Ventajas: "Ninguna voluntad de informar ni de apoyar a quienes íbamos a perder nuestra conexión"
Desventajas: "La televisión no funcionaba bien. La opción de comida se terminó rápido y no llegó atrás. El asiento estaba roto y no podía reclinarse. Todo mal"
Ventajas: "Fue largo, poco más de 13hrs pero en general muy bien. Muy satisfecho con Kayak y con Turkish Airlines."
Ventajas: "Very good!!!"
Ventajas: "Sweet crew members"
Ventajas: "Hasta te dan un set personal con medias de descanso, pantuflas y antifaz. Inmejorable"
Desventajas: "Excelente"
Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing!"
Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing"
Ventajas: "Ok el vuelo"
Desventajas: "Poco espacio para estirar las piernas a comparación de otras aerolíneas"
Ventajas: "Food was good"
Desventajas: "I had to wait until 9am when the counter for baggage registration was open. I arrived to Madrid from Lima at 5.30 am"
Ventajas: "Service and team"
Desventajas: "Plane was very warm and should be moderately air conditioned"
Desventajas: "long delay on the tarmac"
Ventajas: "movies and food"
Ventajas: "Pase al menos por 8 revisiónes de pasaporte y maletas, me tocó un asiento en medio de dos señores, pedí cambio y no me lo dieron, 14 horas terribles pase en ese vuelo"
Ventajas: "Salida a tiempo"
Ventajas: "El servicio salida a tiempo"
Ventajas: "El avión muy bonito y cómodo, la comida muy rica"
Desventajas: "Las azafatas, no eran suficientes y tenía que esperar mucho para que me sirvieran agua y se les olvidaba"
Ventajas: "Cambie de un avión muy grande con pantalla de tv individual a uno más pequeño con lo cual la percepción de comodidad es menor.pero en general bien"
Ventajas: "Muy buena atención y muy puntual...gracias"
Desventajas: "Comida"
Ventajas: "Great Airlines"
Ventajas: "I was pleasantly surprised by quality of what i would call "domestic" flight..."
Desventajas: "I think Turkish airline need to bring a bit more organization in boarding (it felt like original Southwest boarding process -- first come/first served or get in queue and hurry up wait (depending on one's point of view)..."
Ventajas: "Nothing"
Desventajas: "Flight canceled"
Ventajas: "Excelente atención"
Desventajas: "El atraso del vuelo, que tuvimos que esperar mucho, primero el vuelo fue cancelado, luego se suponía que salía a las 21 50 y nos toco esperar media hora más en la sala de espera, luego nos subieron al avión y esperar hora y media mas"
Ventajas: "Es de las mejores aerolínea de con las que he viajado"
Ventajas: "The staff were all very pleasant. The food service was efficient and tasted good. The cabin was comfortable and there was plenty of entertainment in my seat display. I would fly them again."
Desventajas: "The flight was VERY long, from Istanbul to Los Angeles. I'm over 6 feet tall so it was difficult to sleep but there is very little the airline can do about this."
Ventajas: "Atención general"
Desventajas: "Muy poco espacio entre filas."
Ventajas: "Limpieza, atención en general, disponibilidad de bebida/comida durante el vuelo, neceser con efectos personales para vuelo"
Desventajas: "Muy poco espacio entre filas"
Ventajas: "Limpieza, atención en general"
Desventajas: "Muy poco espacio entre filas"
Ventajas: "Todo el servicio en general,la atención,la comida,abordaje,personal calidad Cinco Estrellas"
Ventajas: "Fueron viajes excelentes en tanto al servicio en el avión,como los desempeños de los pilotos y en todo en general!!!!"
Ventajas: "Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!)."
Desventajas: "Nothing! Love Austrian Airlines!"
Ventajas: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Desventajas: "Movies available weren't to my taste, which isn't important anyway."
Desventajas: "Landing"
Ventajas: "The crew. The punctuality."
Ventajas: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Desventajas: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Ventajas: "Nothing. I will never put her tickets from From here again."
Desventajas: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"
Desventajas: "Mucho calor, mejorar el aire acondicionado al abordar"
Ventajas: "Everything"
Ventajas: "Crew was good and entertainment was great."
Desventajas: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."
Ventajas: "La puntualidad"
Desventajas: "No habia ningún entretenimiento"
Ventajas: "It was a high quality service hands down."
Desventajas: "The available entertainment choices were a little limited."
Ventajas: "El muchacho se nos hizo el checking fue sumamente amable."
Ventajas: "Servicio de azafatas y limpieza del avion"
Desventajas: "Aterrizaje del piloto"
Ventajas: "Puntualidad"
Desventajas: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"
Ventajas: "Safe trip"
Desventajas: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Ventajas: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"
Desventajas: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Ventajas: "Personal entertainment screens, average choice of movies."
Desventajas: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."
Ventajas: "The flight was fast and conftable"
Desventajas: "I didn’t get my food"
Ventajas: "The service. Very attentive staff."
Desventajas: "Nothing!"
Ventajas: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Desventajas: "Not one thong!"
Desventajas: "Food part was missing."
Ventajas: "That is was on time!"
Desventajas: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."
Ventajas: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Desventajas: "I don't remember anything about the food."
Ventajas: "Friendly staff"
Ventajas: "Good service on time arrival"
Ventajas: "la comodidad del avión y su puntualidad fueron excelentes"
Desventajas: "No había nada de entretenimiento abordo"
Ventajas: "The plane crew was really nice always there for my needs."
Desventajas: "The seats were uncortable my chair was very wobbly."
Desventajas: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Desventajas: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Ventajas: "Great staff, friendly and helpful."
Ventajas: "Great floght"
Ventajas: "My waffle and coffee"
Desventajas: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."
Ventajas: "Would fly with them anytime."
Ventajas: "Everything"
Ventajas: "The female attendants were nice."
Desventajas: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."
Ventajas: "The crew were very nice"
Desventajas: "Toilets could be cleaned more often"
Ventajas: "Excellent crew and service!"
Desventajas: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"
Desventajas: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."
Desventajas: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"
Ventajas: "The check- in experience was simple and the seat entertainment system was excellent!"
Desventajas: "Unfortunately, like any economy class seating, wider seats and more recline ability would be nice."
Ventajas: "Everything was wonderful ,except for the poor food."
Desventajas: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Ventajas: "I loved absolutely everything..the service and food were amazing. I will recommend this airline to everyone I know..and definitely will use again. Thank you! You made 9 hours very bearable."
Desventajas: "Can't answer this question because everything was fantastic."
Desventajas: "We were stuck on the ground at London for what seems like ages."
Desventajas: "I can't believe they charge extra to reserve a seat. Just charge an honest flight."
Ventajas: "Cordial staff, on time flight, and tasty meals."
Ventajas: "Reasonably on time. Food and service were passable."
Desventajas: "Very old plane, the entertainment system was awful. Wifi did not work at all."
Ventajas: "Late flight 1 hour"
Desventajas: "Be ontime"
Ventajas: "Everything"
Desventajas: "Nothing"
Desventajas: "The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me"
Desventajas: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"
Desventajas: "DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever."
Desventajas: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
Ventajas: "The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight."
Desventajas: "Check in process both online and at the airport. The seats on the aircraft."
Desventajas: "Timing"
Desventajas: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
Ventajas: "seats were confortable"
Desventajas: "The entertainment"
Ventajas: "Customer service was good"
Desventajas: "Both flights were delayed and the airline lost my luggage"
Ventajas: "Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff."
Desventajas: "nothing"
Ventajas: "For the first time, in many years, cabin crew apologized for delay"
Desventajas: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"
Ventajas: "the plane landed on time"
Desventajas: "luggage came late"
Desventajas: "Being late"
Desventajas: "The flight was 1 hour late to depart"
Ventajas: "Very nice personnel. Great airline."
Ventajas: "Nothing"
Desventajas: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
Ventajas: "Everything was very quick and well organized."
Ventajas: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."
Ventajas: "We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling."
Desventajas: "I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment."
Ventajas: "FOOD and the crew"
Desventajas: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Ventajas: "From the counter to boarding the plane the staff for Tarom were amazing and very polite. Everyone was extremely helpful and accommodating."
Desventajas: "The boarding was a bit late and not organized efficiently. Very limited entertainment available."
Desventajas: "40 minuets delay Bad food No intertatment"
Ventajas: "the lady in your desk was nice and extremely helpful. We dad a problem with the registration of one of out tickets. She solved it for us/ She did her best to give us the places we asked for. Excellent attention. Sorry I do not know her name."
Ventajas: "Very nice crew; short flight 60', 2 mini croissants and two cookies, really good coffee; easy check in; easy baggage control; people ready to help."
Desventajas: "N/A"
Ventajas: "The check-in at Brussels was quick and the staff conpetent; the boarding occurred at the time specified; the plane was clean; in Bucharest, the trip to the terminal on a bus was quick ; a hot lunch of chicken with sauce and rice pilaf was good. In-flight service was fine."
Desventajas: "The AirFi system allowed for movies and games on one's own internet device, but did not allow for an internet conection during the flight to email or surffing."
Ventajas: "Very good service"
Ventajas: "well organized; nice service attendance, friendly and efficient staff."
Desventajas: "na"
Ventajas: "Pleasant staff, good flight."
Desventajas: "Nothing in particular. This was a quick flight, so I didn't expect much in terms of entertainment or food."
Ventajas: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
Desventajas: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."
Ventajas: "The trip was short:)))"
Desventajas: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"
Ventajas: "Quick boarding, Cordial crew. We got from here to there efficiently."
Desventajas: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."
Ventajas: "It was good"
Desventajas: "The babuins that got drunk and made o lot of noise"
Desventajas: "Terrible handling of a situation with a passenger with special needs."
Desventajas: "Lack of entertainment"
Ventajas: "Nothing"
Desventajas: "I tried to make a change to the reservation. They had 4 different romanian phone numbers and all were either busy all day and cut off the call or left me on hold for hours. I finally gave up. Not only did I lose the possibility of a change with a fee I lost the entire reservation completely. I do not recommend them ever if customer service is your expectation."
Ventajas: "Great price, nice crew, decent flight overall"
Desventajas: "The food was terrible! No entertainment system"
Ventajas: "On time and quiet"
Ventajas: "safety fly"
Desventajas: "seats were too small, food looks not well"
Ventajas: "It was comfortable with good price."
Ventajas: "Good cabin service, with a smile, and complimentary food was served on a relatively short flight"
Desventajas: "No problems."
Desventajas: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."
Ventajas: "Ground crew informed us on the reason of delay, bad weather over Bucharest."
Desventajas: "Midnight flight was the only option, and it was even then more than half hour delayed."
Ventajas: "Flight didn't exist."
Desventajas: "My flight was 35mins late. I almost lost my bus from Bucharest to Bulgaria, because of that."
Ventajas: "Service and punctuality were spot on. No in-flight entertainment for our short flight from Timisoara to Bucharest, so bring a book or e-book. A good sandwich was provided, though. Just found a fare with Tarom and Air France that is half the cost of the other airlines. I would definitely take advantage of this if I were headed overseas again."
Ventajas: "The airplane was in a good condition"
Desventajas: "Crew members bored, without any mood of working"
Ventajas: "On time!"
Desventajas: "No entertainment"
El servicio de abordaje me dio información errónea ,según visa americana no era válida.mala gente y malos trabajdores
Desventajas: "Everything"
Desventajas: "Short term for the transfer"
Ventajas: "Crew"
Desventajas: "Be on time and don’t lose my baggage"
Desventajas: "Buen servicio aunque salió 5 minutos después de la partida. Viaje cómodo y tranquilo"
Ventajas: "The seats were comfortable."
Desventajas: "The flight was delayed for 3 hours and it did not have WiFi (even though it was a Dreamliner!)!!!!"
Ventajas: "Tripulación agradable"
Desventajas: "Comida y entretención"
Ventajas: "The crew was good"
Desventajas: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"
Ventajas: "The aircraft."
Desventajas: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"
Desventajas: "1.5 Hrs Delay"
Ventajas: "Complimentary upgrade to business class - wonderful!"
Desventajas: "Delightful service and food."
Ventajas: "The crew was friendly but it was obvious they were poorly trained."
Desventajas: "Everything needs improvement for this airline to measure up to western European standards. I will avoid them as much as possible fro now on."
Ventajas: "Direct flight"
Desventajas: "Long flight."
Desventajas: "El vuelo salio tarde y perdieron mi equipaje"
Desventajas: "me obligaron a facturar mi equipaje de mano, y lo perdieron"
Desventajas: "Gate closed when I got there....late because first flight delayed. Poor , slow security check-in. Inadequate staff and number of lines"
Desventajas: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."
Ventajas: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Desventajas: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."
Desventajas: "Se atraso la conexion en Varsovia, la señorita recibio la informacion del restraso despues que yo. Me dejaron mis maletas a pesar del retraso y que habia pagado por llevarlas. Luego el servicio de Grund Global que les maneja el equipaje a LOT muy pero muy mala... nunca contestaron el telefono, por lo que no pude hacerl el reclamo del equipaje para darle seguimiento. Luego me encontraron mis maletas pero yo viaje el 4 de agosto al Delta del Danubio por lo que fue imposible que me las llevaran a la ubicacion. Una maleta llego a Bucarest el 6 y la otra el 8 de agosto. Dos dias antes de mi proxima parada en Europa (Italia) cuando llegue al aeropuerto a recoger el equipaje, nuevamente nadie respondio al telefono, por lo que tuvimos que acudir al personal del aeropuerto para que yo udiera entrar al area restringida a recoger mi equipaje. Muy tardado y dificl localizar a alguna persona que me pudiese apoyar en la recuperacion del equipaje."
Ventajas: "Los aviones buenos y limpios."
Ventajas: "Crew!"
Desventajas: "Small air craft"
Desventajas: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."
Desventajas: "The 787 is a very good plane, but I could do without the footrest underneath the seat; it just got in the way."
Ventajas: "Good entertainment system, even had a few current movies"
Desventajas: "Food was dreadful. Beverage selections limited. Not enough beverage service."
Ventajas: "Very caring flight attendants, awesome service."
Desventajas: "Took too long to get our luggage."
Ventajas: "Nice crew"
Desventajas: "No meals offered on board"
Ventajas: "The flight was on time and the crew was great"
Desventajas: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"
Ventajas: "Costs like regular flight feels like low cost"
Ventajas: "Crew was great, quick flight!"
Desventajas: "Plane was super small, no air circulation (very hot!), no food or entertainment (but it was a short flight)."
Ventajas: "The legs room"
Desventajas: "The food was bad"
Ventajas: "Boarding process was fine."
Desventajas: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""
Desventajas: "old aircraft enterrainment system didnt work food tray broken in many seats"
Desventajas: "Flight was delayed for 1 hour"
Ventajas: "Rutine flight"
Ventajas: "The flight was on time. No delays."
Desventajas: "It was nothing I did not like this time."
Ventajas: "Smooth plain driving"
Desventajas: "Diner meat to spicy, poor breakfast meal,"
Ventajas: "Pésimo servicio de la empresa y Kayak, ya borré la app"
Desventajas: "Borren su app, es mejor así. Sálgan del negocio"
Desventajas: "Demora en salir tanto desde Nueva York como de Varsovia"
Ventajas: "Friendly professional crew. Clean aircraft. Very good ticket price."
Desventajas: "Hard to check in online from hotel in Munich. Hard and confusing where and how to check in at Munich airport and very time consuming. Having to pay $20 per bag but not at the check in counter but at another counter and then at the gate counter being call up to get checked that we did pay the $20 for the bags. Made me feel 3rd class."
Desventajas: "You sold me no lagge ticket, and than charged extra"
Desventajas: "We orderd the two tickets with 1 luggage for each person. When we got to the airport they told us that the luggage is not included and we had to pay additional 91 dollar per each luggage. They just tricked us."
Ventajas: "The plane was nice and new. I loved the dimmed windows! I was told by my family about not adequate legroom but it was not bad, even with the middle and window seat (economy). Leg rest attachment was helpful."
Desventajas: "Only issue, when the row in front of me reclined their seats (nice and comfortable angle), I had to recline mine as well in order to sit comfortably and watch the movies. I also had to ask them to fold it back if I wanted to step away, otherwise there was no way to get out from the middle and window seat. The plane was also delayed at the origin, but unfortunately that is very usual for this airline, not sure why."
Ventajas: "Price, many food options"
Desventajas: "Never seen seats so close together."
Desventajas: "I fly 35 years at least 2 times a year to different companies. For the first time in the life of the company flew Lot (and the last) and was unpleasantly surprised: 1. The stewardesses did not hide their antipathy towards the native speakers of English and Russian (they were scornful and rude), although they were friendly and attentive to the passengers speaking Polish, 2. The food is tasteless and small (I have ordinary needs)."
Ventajas: "La comida y el servicio fueron buenos. Entre comidas había buenos snacks en la cola del avión. El sistema de entreteniendo cumple su función y tiene una buena selección de películas y actividades."
Desventajas: "No pudimos hacer el check in online para ese tramo del vuelo. En la página no especificaban el motivo por el cual no pudimos hacer el check in."
Ventajas: "El avión es rápido y el tiempo de vuelo es el que indican. Dan un snack durante el vuelo."
Desventajas: "El embarque se hace a través de la pista. Albert un avión de hélices el ruido es mayor que en los aviones de turbinas."
Desventajas: "Professional crew"
Desventajas: "the plane was 45 min late"
Ventajas: "Service, space, friendly, good company"
Desventajas: "The lia St of movies a bit small, menus could be better but they offe the essentail"
Ventajas: "The flight attendants were very accommodating and offered me a better seat so that I could keep my cat next to me as opposed to under the seat."
Desventajas: "Boarding was hectic, rushed and disorderly."